Frequently Asked Questions

Lovelux SMS Terms & Policies To Opt out text STOP to the 951-570-5686 Welcome to Lovelux! By subscribing to our SMS services, you agree to the following terms and policies regarding how we collect, store, and use your personal information. We are committed to protecting your privacy and ensuring your experience is both luxurious and secure. 1. Information We Collect When you sign up for Lovelux SMS services, we may collect the following information: Your phone number (required for sending SMS messages). Your name and email address (if provided during signup). Any preferences or responses shared via SMS (e.g., keywords or survey responses). 2. How We Use Your Information The information you provide is used solely to: Deliver SMS messages, including daily affirmations, premium Luxe Quotes, promotions, and updates. Manage your subscription preferences (e.g., free trials, premium subscriptions). Improve our services and tailor content to your preferences. Provide customer support if you contact us. 3. Opting In By texting a keyword (e.g., "LOVE") to our toll-free number or submitting your information via our website, you agree to receive SMS messages from Lovelux. Free trial users will receive daily affirmations or Luxe Quotes during the trial period. After the trial, you may be invited to subscribe to premium services. 4. Opting Out You may opt out of receiving SMS messages at any time by replying "STOP" to any message. Upon opting out, you will no longer receive SMS messages, and your subscription will be canceled. You may rejoin by texting a new keyword or subscribing via our website. 5. Data Protection and Privacy We value your privacy and will never sell, share, or distribute your personal information to third parties. Your information is securely stored and only accessible by authorized Lovelux team members. Any payment information provided for subscriptions is processed securely through trusted payment platforms (e.g., Stripe or PayPal). 6. Message Frequency Standard users will receive one daily message during the free trial or subscription period. Premium subscribers may receive additional promotional or special offers occasionally. 7. SMS Charges Standard messaging rates may apply, depending on your mobile carrier and plan. Lovelux is not responsible for any fees or charges imposed by your carrier. 8. Changes to Terms and Policies Lovelux reserves the right to update these terms and policies at any time. Any updates will be reflected on this page. By continuing to use our services after changes are made, you agree to the updated terms. 9. Contact Us If you have any questions or concerns about these terms and policies, please contact us at: Email: info@loveluxily.com No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Refund Policy Lovelux does not offer refunds for products or services as we put our full effort into creating exceptional experiences, products, and services of the highest quality. However, refunds may be considered on a case-by-case basis under exceptional circumstances. Thank you for your understanding.Please note, these policies are subject to change without notice.

At Lovelux, we aim to redefine luxury and empowerment. Here are a few additional services we offer: Curated Events: From romantic Valentine's ceremonies to cigar and spirits parties, we specialize in creating memorable, upscale experiences. Travel: Lovelux offers exclusive access to wholesale travel, allowing you to enjoy luxurious getaways at unbeatable prices. We also provide expert travel consulting and personalized itinerary planning, ensuring every detail of your journey is tailored to your preferences for a seamless and unforgettable experience. Luxury Transportation: Our Black on Black Chevy Suburban LT 2025 provides private, professional, and elegant transportation for any occasion. Digital Products: Explore our learning and growth page for empowering digital bundles, including vision board kits, affirmation cards, and self-love challenges, designed to inspire and uplift. We also have an Etsy store with digital products. Merch Products: We offer exclusive merch, including our lavish t-shirt line, available on our Etsy store and website. Sensual Empowerment Products: We provide a refined selection of intimate and sensual products that support self-expression and confidence. Discover our Virtual Kandi Boutique, your go-to destination for sensual products, intimate accessories, and luxurious beauty essentials. Empowerment Workshops and Getaways: We design workshops, getaways and retreats that foster growth, connection, and indulgence. LuxBotanicals: Lux Botanicals partners with a trusted company to provide access to premium cannabis products that enhance health, wellness, and relaxation. This collaboration offers a curated selection of THC-infused, CBD-infused, and THC/CBD-free options to support balance and well-being. Lovelux Mobile Boutique: The Lovelux Mobile Boutique brings the ultimate lingerie shopping experience directly to you. With a curated selection of luxurious and intimate pieces, we create a personalized and comfortable environment to celebrate your style and confidence.

Lovelux offers an Etsy shop featuring exclusive merchandise and a variety of digital products designed to inspire and elevate your lifestyle. Lovelux has an etsy shop, we would love if you visit https://loveluxdigitalshop.etsy.com

Yes, Lovelux proudly offers luxury transportation services designed to deliver comfort, privacy, and sophistication. Our fleet includes the Black on Black Chevy Suburban LT 2021, featuring premium leather seating, a spacious interior, and a moonroof for a truly luxurious ride. Whether you're attending a special event, embarking on a getaway, or simply seeking a stylish and professional mode of transport, our experienced and skilled drivers ensure a seamless and safe journey. At Lovelux, we prioritize your needs, offering personalized transportation solutions for couples, groups, or individuals. Whether for a romantic evening, a business trip, or a curated event, Lovelux transportation is here to enhance your experience with elegance and professionalism. Submit an interest form or contact 951-399-5425

Yes, Lovelux specializes in personalized travel consulting. We work closely with individuals, couples, and groups to curate unforgettable travel experiences. From luxury cruises to romantic getaways and destination travel, our team ensures every detail is tailored to your preferences. We also offer exclusive add-ons, such as personalized loungewear, to enhance your travel experience.

Lovelux proudly partners with a program that provides this exclusive opportunity. Through this program, clients can sign up for a membership that includes access to wholesale discount travel, offering significant savings on hotels, resorts, cruises, and more. Lovelux proudly partners with a program that provides this exclusive opportunity. Through this program, clients can sign up for a membership that includes access to wholesale discount travel, offering significant savings on hotels, resorts, cruises, and more with this exceptional membership opportunity.

The Lovelux Mobile Boutique brings the ultimate lingerie shopping experience directly to you. With a curated selection of luxurious and intimate pieces, we create a personalized and comfortable environment to celebrate your style and confidence.

A: Yes, we can decorate any time between 1 PM and 7 PM (earlier or later hours can be discussed). We need at least 2-3 hours to decorate depending on package and requests prior to your arrival, additional requests or elaborate requests may take longer. For decorations, we just ask that you let the hotel know we are coming by name (so they can put it in their notes).

A: As a very small company, we only offer the designs that we have on the site (e.g we can't custom order items or set up something to match something else found on the internet). We do have packages where you have color choices. Feel free to reach out for special or custom requests.

Tablescapes defines the process of setting a themed dining table and such a gorgeous touch and experience to any package or by itself.

ACCESS TO YOUR SUITE: It is the customer's responsibility to ensure that we have access to your suite! We can NOT check in for you. We offer three acceptable methods to gain access to your room. 1. We can meet you at check-in and you provide us with a key. 2. You can leave a key for us at the front desk. ( With our name) 3. You can provide us with your lock code (if staying in an Airbnb). COMMUNICATION: We understand that most of our setups are a surprise, however, we must have a way to communicate with you on the day of your setup in case there are any issues. Please make sure that you provide us with your preferred way to communicate with you (Instagram messaging, Facebook messaging, text, email etc.)

No, however, we provide everything you need to clean up along with easy clean up instructions.

I require 2 weeks notice. For shorter notice request please email loveluxdecor@gmail.com

It's the gift of both an experience and items that you keep that help you celebrate the most romantic moments of your life.

a. We can set up your experience in your private hotel room or Airbnb. b. We currently cover inland empire within a 20 mile radius. If you would like an estimate for us to come to your location outside of our current area please send an email to loveluxdecor@gmail.com for a custom travel quote. c. Schedule a consultation to discuss your event d. Determine your package, Book the package, sign the contract.